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deepdishdj
Aspiring Expert
464 Views
Message 1 of 3

What HH will I get?

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I was offered the new HH last month if I didn't leave bt when the new price rises came in. I didn't renew my contract as I was happy enough with the deal I have (£15 a month for infinity 2 unlimited for 2 years). My HH died completely last month and I contacted bt a few days ago and they told me they would send me a new HH.

So will it be the new HH6 or a replacement HH5?

Thanks for any input.
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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: What HH will I get?

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You will most likely get a direct replacement for the one you already have.

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DavidM
Moderator
Moderator
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Message 3 of 3

Re: What HH will I get?

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Hi @deepdishdj and thanks for posting.

 

@Keith_Beddoe is correct. It will be a like for like replacement. Can you let us know if it sorts the issue?

 

Cheers

 

David

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