Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
We were watching a program from UKTV Play catchup, when it finished I pressed 'Guide' button with the intention of choosing ITV HD, the channel showed in the banner at the foot of the screen after selecting from Guide, but there was nothing and an error popped up something about a weak channel , selected another freeview channel - same thing, selected an internet channel - worked perfectly, rechecked ITV HD still nothing then error report. I then checked Freeview channels directly to TV - worked perfectly.
I thought then to try rescanning Freeview channels - all Freeview channels came back - weird?