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paulloseby
Aspiring Contributor
12,823 Views
Message 1 of 5

What broadband cable for Smarthub - help please

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I've got my new Smart hub but they say that I need a broadband cable that goes direct from the telephone socket to the broadband socket on the hub.  'Broadband Cable grey ends'.  Can I find what cable I need - no.  Helpline to India was useless as I couldn't understand the chap.  Can anyone please help me by telling me what cable I need and the best place to get one from?

 

Many thanks

 

Paul

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4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: What broadband cable for Smarthub - help please

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the cable is an rj11 modem cable which is the standard cable to connect routers to filter in phone socket or broadband socket on SSFP socket

 

if you had adsl then it is same cable that conencted your router to socket



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paulloseby
Aspiring Contributor
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Message 3 of 5

Re: What broadband cable for Smarthub - help please

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Very many thanks for that.  At least I know now.

 

Kindest regards and I do really appreciate your help

 

Paul

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Bairn666
Beginner
7,044 Views
Message 4 of 5

Re: What broadband cable for Smarthub - help please

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I need to move my hub. Despite being asked to do so, the engineer didn't leave suffucient cable so I need to but one. So, 64 000 dollar question is, crossover or straight through? Or will either do?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: What broadband cable for Smarthub - help please

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Either, just use straight through. I assume you mean the Ethernet cable/

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