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Newbie
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Message 1 of 4

What could be using my data? 5gb and more per day!!

My average monthly usage is about 6gb per month.

I have just found that I used 71gb in November

so far this month it is 50gb

I only use the internet for general browsing, email and occasional Youtube (maybe 4 hours this month). Total downloads this month about 30mb

I have been listening to  BBC internet radio on the iphone a bit - maybe 10 hours total. Could that be the culprit?

If the app is open but not playing, does that still use data? 

I have no virus.

I am in the country and there is no possibility of anyone nearby using my wireless (I can't even get it from outside the house).

If I check the BT hub - there are no unknown devices.

Can anyone suggest what is happening?

Unfortunately I have a 25gb monthly allowance.

BT warnings came before I hit this so I wasn't worried about going over too much as I knew my usage was unlikely to go over.

How wrong I was - a £63 extra bill for November!

Advice welcomed.

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3 REPLIES 3
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: What could be using my data? 5gb and more per day!!

Do you have a Windows 10 device? Have you turned off Windows update sharing?

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Highlighted
Newbie
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Message 3 of 4

Re: What could be using my data? 5gb and more per day!!

Wife's laptop had it switched on. My PC is W7

Could that really use 65gb data in one month!!

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Distinguished Sage
Distinguished Sage
320 Views
Message 4 of 4

Re: What could be using my data? 5gb and more per day!!

I would hope not, but you never know.

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