I'm paying £5.30 a month for "BT TV Essential", set up October 2014. The only thing I actually really watch are the BBC and CH4 HD and BT Sport.
I'm having trouble finding out what I'm actually paying for. I have a YouView box but no aerial connected to it, so what channels should be working on the box? I have BT Sport, and was under the impression this would grant me access to AMC as well?
If I ring up cancellations will they be able to tell me everything I'm signed up for and when I'm contracted until? I've a sneaky feeling any time I change any service they're recontracting my broadband and TV again without telling me 😞
Thanks for your post and welcome back!
You'll be able to see what's included in your current package using the following link - What channels and bolt-ons you get with the different BT TV packages
For the AMC channel, you'll either need to subscribe to one of these BT TV packages: Entertainment Starter (AMC Video On Demand Only), Entertainment Plus, Entertainment Max or Total Entertainment.
The AMC channel is available in both SD (Standard Definition) & HD (High Definition). To get the AMC channel in HD you'll need to have a BT TV package that has a HD Bolt On. The channel itself is added at no extra cost. You do need to opt in though but are free to opt out at any time.
I hope that clears things up.
Yes, I was under the impression it was linked to BT Sport rather than a particular package. When did this change (if indeed it did?)
If I try to watch AMC on the box it tells me I don't have that bolt-on. I don't want to add anything online as it never tells me which contracts will extend because of it.
Thanks, I will phone up and try and find out exactly what position I'm on contract wise on everything. I'm at the point where I have no idea when the contracts for all the different things expire.