I have my BTID already setup by BT, they used my personal email account not my BT one. I can login and view bills etc. However - when I try and connect to the BT WiFI App on iPhone, or via PC on BTOpenzone I have tried both email accounts and they dont work, any ideas?
My Broadband gets installed today - am I trying to login to this too soon, does my wifi account only get activated once my home broadband is activated?
You need to use your primary email address and password. It is for BTWifi . It won't be active until your broadband is activated.
Thanks! I'll wait till later today then and try my personal email which is linked to my BTID and not use the btinternet one.
I will let you know how it goes!
It is the primary email address and password that was sent to you when you signed up for BT.