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Message 1 of 4

What email address should I use to sign into BTOpenzone/Wifi?

Hi everyone,

 

I have my BTID already setup by BT, they used my personal email account not my BT one.  I can login and view bills etc.  However - when I try and connect to the BT WiFI App on iPhone, or via PC on BTOpenzone I have tried both email accounts and they dont work, any ideas?

 

My Broadband gets installed today - am I trying to login to this too soon, does my wifi account only get activated once my home broadband is activated?

 

Thanks

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Message 2 of 4

Re: What email address should I use to sign into BTOpenzone/Wifi?

You need to use your primary email address and password. It is for BTWifi . It won't be active until your broadband is activated.

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Message 3 of 4

Re: What email address should I use to sign into BTOpenzone/Wifi?

Thanks!  I'll wait till later today then and try my personal email which is linked to my BTID and not use the btinternet one.

 

I will let you know how it goes!

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Message 4 of 4

Re: What email address should I use to sign into BTOpenzone/Wifi?

It is the primary email address and password that was sent to you when you signed up for BT. 

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