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Alex2x
Aspiring Contributor
365 Views
Message 1 of 6

Whats going on with this ?

I am currently paying for option 2 Broadband, now am I correct in saying that the 1st February is the start of the month and my usage moniter should be re-set by now..off which it isnt !

 

and on the Bt page where i can view my data it says on page I have BB option 1, then on the second page it says option 2.

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5 REPLIES 5
david84
Beginner
346 Views
Message 2 of 6

Re: Whats going on with this ?

I've got the same problem about the usage monitor as mines hasn't re-set

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Distinguished Sage
Distinguished Sage
344 Views
Message 3 of 6

Re: Whats going on with this ?

usage monitor shows usage at 23.59 the night before i.e 31 jan



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rationalzombie
Aspiring Expert
332 Views
Message 4 of 6

Re: Whats going on with this ?

Yeah, the usage has actually reset. But won't show on the monitor until 23:59 of the 1st
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Alex2x
Aspiring Contributor
308 Views
Message 5 of 6

Re: Whats going on with this ?

Well no.... because it say's I have no usage left as from now until the 28 Feb... so this is yet another typical thing from BT that is nonsence, whast the point of having a usage moniter that deosnt work.

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Distinguished Sage
285 Views
Message 6 of 6

Re: Whats going on with this ?

Alex 2x check it again tomorrow when it shows the usage for Feb it always shows the last day of the month on the 1st as you would not know your total usage otherwise