I've had always good internet connection for years
but for the past 5 months its just dropped like a brick,i checked the line (17070)no noise at all,i have changed the
router to a bt hub 6 still the same,differnet computer still the same.
Its also a wired connection(not using wireless),i just don't know what to do next.
Also i don't understand why my profile line is on 54mb,i am on intinity 2.
Your line is not capable of the full Infinity 2 download speed. An increase in crosstalk as other users have been connected to the cabinet, has reduced your expected connection speed.
You are connected at 56.34Mbs but the download speed may be affected by congestion at peak times.
Please can you please provide http://speedtest.btwholesale.com/ results for different times of the day, including the further diagnostics page? The last test needs to be done at peak times so the results are stored on the BT server.
These must be done using a computer connected to the home hub, using an Ethernet cable.
Which exchange are you connected to?
You've jumped the gun a bit there again Keith...
OP - Can you try removing the faceplate from the master socket and connecting the router to the test socket.
Once done that, check and post the connection stats from the hub manager.
Quite often extensions and internal wiring are poor quality/degrade quickly and are a very common cause of slow speeds.
Thanks mate when I get time I'll do that.