I ordered broadband in March it had the BT reward card and amazon voucher offer. I have received email to say amazon voucher is on its way but when I log in to my rewards nothing shows it has been just over 30 days since broadband was activated. Thanks
It was via uswitch but took my directly through BT’s website
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Please bear in mind that with the current crisis, it could take a long time for one of them to deal with your request.
hi I received my BT reward card thank you, however I am still yet to receive the amazon voucher?
Thanks for posting.
I'm sorry to hear that the Amazon Voucher has not arrived yet. Normally Reward Cards are with customers within 30 days but Amazon and M&S vouchers can take up 45 days. Has it been over 45 days since you were advised that the Amazon voucher had been issued?
Yes it has
Thanks for getting back to me so quickly.
Can you drop the Mod who was dealing with your case a private message and they will be able to follow this up for you?