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Message 1 of 2

When will I get my refund?

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BT took my last bill straight from my bank account but I also paid them by accident using my BT card. So I have paid them twice. I told BT and they said I will get a refund. How long will this take please? Thanks
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: When will I get my refund?

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BT generally do not do refunds as such. They usually deduct the amount that is to be refunded from your next bill.

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