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Beginner
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Message 1 of 3

When will my new internet package take effect?

Hi, I just upgraded my current internet deal. I did have 8GB per month, I have now upgraded to unlimited, which got done at around 12:00 today. Just wondering, I was told it would be changed tomorrow but what time will it change to unlimited? Will it be at 12:00 tonight or will it be 24 hours after the phone call sorting it out? Any help would be much appreciated.

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: When will my new internet package take effect?

try checking your usage monitor in my account at BT.com - this should show whether changed to unlimited or not



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Beginner
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Message 3 of 3

Re: When will my new internet package take effect?

Can't do that unfortunately, my bills are kept in the other house so I can't access my account number on top of a bill in order to sign into "My BT". I presumed that maybe it calculated internet usage by the start of each day, or maybe not?

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