cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
595 Views
Message 1 of 4

Where do I find my router's noise margin?

Go to solution

I've gone through this, it isn't displayed anywhere.

 

"Router Stats The information contained within your router management pages can really help others diagnose technical issues. To post these stats, open up a web browser and type 192.168.1.254 or BThomehub.home. Navigate to the 'Troubleshooting' Tab and then click on 'Helpdesk', you will then need to enter the admin password which can be found on the sticker on the back of BT Home Hub 4 and 5. BT Home hub 3 will have the sticker on the underside of the router. When using a Hub 3, you will see an option at the bottom right hand corner to select 'full details'. click on this, copy the info displayed and post the results. If using a BT Home Hub 4 or 5 navigate to 'Troubleshooting' then to 'Logs'. You will then find two lines which will state 'DSL noise margin' and 'DSL line rate', copy this info and include this in your post. There is a video on our BTCare YouTube channel that will show this process in action, please see, Finding your connection stats on the BT Home Hub 3, 4 and 5."

0 Ratings
3 REPLIES 3
Highlighted
Distinguished Sage
593 Views
Message 2 of 4

Re: Where do I find my router's noise margin?

Go to solution
which hub have you got
0 Ratings
Highlighted
Contributor
589 Views
Message 3 of 4

Re: Where do I find my router's noise margin?

Go to solution
4.0 Type A
0 Ratings
Highlighted
Distinguished Sage
587 Views
Message 4 of 4

Re: Where do I find my router's noise margin?

Go to solution
go to router logs select the WAN drop down menu then you will see the two lines needed
0 Ratings