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Aspiring Expert
2,352 Views
Message 31 of 132

Re: New BT email log in problems.

Using an email client is OK but I sign on to my email from various places and computers. Is it too much to expect BT to have a sensible and working migration policy. I don't want to go to their new home page (BT.com) and I don't want all the extra junk just a simple web based log in for email.

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Beginner
2,272 Views
Message 32 of 132

Re: Email log in

It says tjhat the problem is solved. How and where????? this is really annoying.

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Distinguished Sage
Distinguished Sage
2,345 Views
Message 33 of 132

Re: New BT email log in problems.

You do not need to go into the BT home page to get to the email log on page.

 

https://signin1.bt.com/login/emailloginform

 

Either pin it to your favourites menu bar or make it open along with your normal browser start up page.

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Distinguished Sage
Distinguished Sage
2,267 Views
Message 34 of 132

Re: Email log in


@meldrew61 wrote:

It says tjhat the problem is solved. How and where????? this is really annoying.


It was marked solved by the original poster.

 

This thread may help.

http://community.bt.com/t5/Other-BB-Queries/New-BT-email-log-in-problems/m-p/1055262#M67416

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Aspiring Contributor
1,971 Views
Message 35 of 132

Re: New BT email log in problems.

Thanks for your very helpful reply Keith.  Forgive me, I'm a bit of a newbie on this BT Forum. 

As an existing user how do I get the 'new' BT login page?  I get the login box which you've kindly posted up in your reply but when I go to 'MyBT' the page I see is nothing like the one you show.  It certainly doesn't have a 'hello' message with a drop down box anywhere that I can see.  Mine just says 'Hi' and then my name. 

 

On the help page I accessed from the new Log In page, why tell people they can stay logged in for 14 days and then make it so ridiculously hard for them to find where they do it?  It makes no sense to me whatsoever.

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Distinguished Sage
Distinguished Sage
1,962 Views
Message 36 of 132

Re: New BT email log in problems.

You will not see that until you have been moved over to the new BT mail.

 

The new login page for existing users, still takes you to Yahoo mail.

 

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Contributor
14,764 Views
Message 37 of 132

Re: Where is the "keep me logged in" box?

did anyone get an answer to this? very annoying to have to constantly sign in and out when I am only using my own computer.  And no I don't want to keep the browswer open all day.

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Expert
14,761 Views
Message 38 of 132

Re: Where is the "keep me logged in" box?


@lesleyj wrote:

did anyone get an answer to this? very annoying to have to constantly sign in and out when I am only using my own computer.  And no I don't want to keep the browswer open all day.


 

http://mail.yahoo.com/

Oliver.
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Distinguished Guru
Distinguished Guru
2,747 Views
Message 39 of 132

Re: Where is the "keep me logged in" box?


@lesleyj wrote:

did anyone get an answer to this? very annoying to have to constantly sign in and out when I am only using my own computer.  And no I don't want to keep the browswer open all day.


Have a look at this thread, particularly under WEBMAIL in the main link in Message 6.

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Newbie
2,189 Views
Message 40 of 132

Re: Email log in

Well I have been to the page on the second link and the tick box is not there when I log in. Well done again BT I have been happy with the Yahoo log in page why do we need this change for the better? It is worse and I do not want to have too do a full log in every time.

 

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