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Recognised Expert
2,269 Views
Message 11 of 18

Re: Who in BT do I report this scam email to?

Hi,

 

There has been some publicity with the first link, doing most radio stations who have tech spot and forward your dodgy mails to them.

 

http://www.actionfraud.org.uk/home

 

http://www.consumerfraudreporting.org/UK_reporting_scams.php

Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....
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Beginner
2,205 Views
Message 12 of 18

Re: Who in BT do I report this scam email to?

its something like www.bt.abuse.com - I was advised by BT to forward any dodgy emails to it, but they can ony deal with emails from other "BTinternet" accounts!

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Beginner
1,281 Views
Message 13 of 18

Re: Who in BT do I report this scam email to?

Just for completion of this thread, the BT website now gives clear & detailed instructions about abuse and phishing e-mails here : http://home.bt.com/techgadgets/internet/how-to-deal-with-fraudulent-emails-11363932621450 

 

The basic bottom line is : 

 

"Forward the email to phishing@bt.com, then delete it" ; or depending on the content, 

 

"if you receive a phishing email that purports to be from BT, forward it to abuse@bt.com "

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Aspiring Contributor
1,180 Views
Message 14 of 18

Re: Who in BT do I report this scam email to?

Still receiving these emails got one today from customerservice@secure.com if this is a genuine company that has been hacked does Bt tell them?
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Distinguished Sage
Distinguished Sage
1,177 Views
Message 15 of 18

Re: Who in BT do I report this scam email to?

If you hover your mouse over the email address or check the email header you will probably find that it does not come from the email address that it purports to come from.

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Beginner
719 Views
Message 16 of 18

Re: Who in BT do I report this scam email to?

 

If you receive a phishing email that purports to be from BT, forward it to phishing@bt.com

For other email security issues or if you believe your email account has been compromised email, for instance if your friends report receiving strange emails you didn't send email abuse@bt.com

Regards

William

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Beginner
687 Views
Message 17 of 18

Re: Who in BT do I report this scam email to?

Actually your reply WAS harsh and not very helpful. Phishing and scams are the REAL world to many of us trying to protect what little we have.

You can report these emails by forwarding them to a dedicated email address for investigation

phishing@bt.com

Lets try to help each other -not criticise and belittle

Kindness costs nothing 🙂

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Distinguished Sage
Distinguished Sage
684 Views
Message 18 of 18

Re: Who in BT do I report this scam email to?

You are posting on an eight year old thread so you may not get a reply from the contributors.

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