Who in BT do I report this scam email to?

[NilSatisOptimum]

Hi,

There has been some publicity with the first link, doing most radio stations who have tech spot and forward your dodgy mails to them.

http://www.actionfraud.org.uk/home

http://www.consumerfraudreporting.org/UK_reporting_scams.php

[pollyxxx]

its something like www.bt.abuse.com - I was advised by BT to forward any dodgy emails to it, but they can ony deal with emails from other "BTinternet" accounts!

[frontfloater]

Just for completion of this thread, the BT website now gives clear & detailed instructions about abuse and phishing e-mails here : http://home.bt.com/techgadgets/internet/how-to-deal-with-fraudulent-emails-11363932621450 

The basic bottom line is : 

"Forward the email to phishing@bt.com, then delete it" ; or depending on the content, 

"if you receive a phishing email that purports to be from BT, forward it to abuse@bt.com "

[Snowbird]

Still receiving these emails got one today from customerservice@secure.com if this is a genuine company that has been hacked does Bt tell them?

[gg30340]

If you hover your mouse over the email address or check the email header you will probably find that it does not come from the email address that it purports to come from.

[MCDOWAWX]

If you receive a phishing email that purports to be from BT, forward it to phishing@bt.com. 

For other email security issues or if you believe your email account has been compromised email, for instance if your friends report receiving strange emails you didn't send email abuse@bt.com

Regards

William

[Tiredofscams]

Actually your reply WAS harsh and not very helpful. Phishing and scams are the REAL world to many of us trying to protect what little we have.

You can report these emails by forwarding them to a dedicated email address for investigation

phishing@bt.com

Lets try to help each other -not criticise and belittle

Kindness costs nothing 🙂

[gg30340]

You are posting on an eight year old thread so you may not get a reply from the contributors.