Hi
I have a bunch of issues with my WHH which just keep occuring and I'm hoping that there's something I'm doing that's stupid because I cannot believe that a company like BT will fleece me for several hundred pounds on a system that simply doesn't even make an effort to work.
Set-up: I have 4 WHH premium discs scattered around an old house. 2 achieve "excellent" and 2 achieve "good" connections. We are a family of 4 with up to 15 devices connected at any time, but we're not heavy traffic - internet browsing, Roblox and Netflix HD is about the maximum load this ever sees at one time. Firmware updated all round.
Here are the issues that I see with horrible frequency:
1) selected devices, like my iPhone, are randomly disconnected and cannot get back on. I can be sitting next to my GF and she, using an identical iPhone is connected while I cannot get on. If I restart the whole WHH the problem goes away for a while.
2) the guest network isn't something I want on. So I turn it off. Then I look at available networks sometime later and the guest network has started itself back up again.
3) My partner and I put bedtime settings on her kid's devices, and sometimes they save, sometimes they don't. Even if they do save, they might then disappear a day or so later
Number 1 is obviously the main problem, but 2 and 3 are significantly irritating. Should I just accept these things? Or is there something I need to change? I have been told "turn a couple of the discs off" but that seems to be a very strange 'solution'. (If that solution worked then it would imply that the software is making really basic mistakes.)
Any thoughts/help very welcome - and thanks in advance
Tom
