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tallrobbo
Beginner

on ‎27-03-2019 20h28

912 Views
Message 1 of 2

Whole Home ethernet speed

Hello learned members

I have recently purchased a BT Whole Home 3 disc kit. Disc 1 is connected to the HH6 and I have around 50mbps on PC connected directly to HH6. I have around 20mbps on the discs connected by wifi.

I have recently wired up cat6 cable and connected up a disc expecting to have better speed. The speed is about the same. 20mbps.

I have tested the CAT6 by attaching to laptop and have around 50mbps.

I have added an ethernet hub (unmanaged) BT 8 port gigabit. The speed of the ouput of this is 25mbps on laptop and 13 mbps on WH Disc.

I have two questions

1.  Why is the disc speed not faster when on Cat 6, is it due to being wifi to laptop

2.  Why does the E Hub slow down the speed so much?

 

Thanks in advance

 

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1 REPLY 1
JohnC2
Moderator
Moderator

on ‎28-03-2019 14h48

884 Views
Message 2 of 2

Re: Whole Home ethernet speed

Hi @tallrobbo  welcome to the forum and thanks for your post. You would be best to contact the Whole Home Wifi helpdesk. They can be contacted by phone on 0808 100 6116 (Mon to Fri 9.00am to 5.30pm and Sat 9.00am to 2.00pm). Or drop them an email to: btconnectedhome@bt.com 

Cheers
John

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