cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
758 Views
Message 1 of 1

Whole Home setup - no connection

I'm posting just to help anyone else who may have the same problem - I've seen a number of similar issues in this forum.

On trying to add the second disc to to a brand new three disc whole home system no location was suitable, even right next to the first disc.

I tried factory resets, two different android phones, but nothing worked.

Using https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer I saw that my BT homehub and the whole home disc were using the same wifi channel so I tried turning of the homehub wifi by logging in to it at http://192.168.1.254/ using an ethernet connection from my computer.

As soon as it was turned off my phone was able to  verify locations and I was able to install the the other two disks without any problems and the system is working perfectly now.