BT Infinity was rolled out in 2011 and I am told that I still cannot get it - despite living in Holloway, North London. The website says there is not even any plan to make it available. After sis years nobody seems to be able to tell me why a) this densely populated region cannot get BT Infinity and b) when if ever it will be made available.
If you use this checker it will tell what cabinet you are on and what services it can receive. Post a screen shot of the results after you have deleted your phone number.
If it does not show a cabinet number it will be because you are on an Exchange Only(EO) line. This means you can not get Infinity because you are not connected to a cabinet, instead you are connected directly to the exchange.
Sometime in the future Openreach may install a cabinet out side the exchange and this will allow EO lines to connect to a cabinet. This however is not high on their priority list so may take some time.
Use your BT phone number. If you don't have a BT number use the address checker. It is more accurate than the post code checker which can cover more than one cabinet.
Which is a cul-de-sac. So why on earth would I not be connected to the cabinet?
My flat is one of just 86 residential addresses in a cul-de-sac with a cabinet at the end of the street - so I really do not understand why I should be stuck with a useless exechange only line. Is there any way I can get one of the proper lines instead given the cabinet is less than 100m away?
Then I guess it's time to axe BT. I don't see why I should be expected to pay the same for a sub-standard line as people are charged for a proper one.