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Mikdundee
Beginner
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Message 1 of 3

Why can my neighbour get superfast broadband but I can't?

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Hi, my neighbours can get superfast broadband but I can't! Why is this? I've resisted my interest several times with lots of different companies, no change. Will it ever come to my property or has it just been skipped? I'm on SE231LD 85-90
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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
358 Views
Message 2 of 3

Re: Why can my neighbour get superfast broadband but I can't?

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Only Openreach would know the answer to that, as they provide the infrastructure. BT Retail is just another service provider.

 

http://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx

 

Is your BT Retail phone line working? If so, can you do the following.

 

In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker


Please remember to edit out your phone number before you post the results.

See if the cabinet shows available, or waiting list.

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Webby
Distinguished Sage
340 Views
Message 3 of 3

Re: Why can my neighbour get superfast broadband but I can't?

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Seems the area is has split coverage between cabinet 30 and 48.

48 is enabled and 30 isn't. Luck of the draw I'm afraid.
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