Simple as. I just want to know exactly when the contract ends so I can be rid of BT.
I had an email saying I was coming to the end of the contract and there are great offers for me (which involved paying £5 a month MORE for exactly the same package!) but no indication of when it will happen.
It should say somewhere in account management when it ends.
I had to travel through my bills to get a rough idea and the roughly calculate it but even then I don't know what BT considers to be the end date.
I could call but I don't want to deal with BT at all and I certainly don't want to deal with explaining why I want to leave etc.