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Distinguished Sage
Distinguished Sage
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Message 11 of 21

Re: Why do other providers give me 4MB speed on my line.?

Without the NTE5 you cannot distinguish if the higher noise of 14.9 is due to your internal extensions or is on the line outside your property.



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a_rad
Aspiring Expert
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Message 12 of 21

Re: Why do other providers give me 4MB speed on my line.?

 


@JacobB wrote:

I don't have a NTES Master socket, I used to have the Hub connected to the Main socket but moved it because of enthernet problems and the wireless has bad signal.

 

 


 

Get those stats using the main socket if at all possible. AFAIK not using the master leaves you wide open to possible charges if an engineer has to call and you'll never get optimal connection rates.

No speed estimator can take into account poor domestic wiring setup, with your attenuation as reported 50dB then 4000 - 5000 kbps is possible but maybe not the way you're setup.

Half Man Half Biscuit - Joy Division Oven Gloves - Save 6
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JacobB
Contributor
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Message 13 of 21

Re: Why do other providers give me 4MB speed on my line.?

Smiley SurprisedWell. The wiring in my house. Is bad. However, The main phone line is just the same.!  Everything would need to be ripped out and replaced. But still doesn't raise the fast that BT have made the estimate of 1MB and that other ISP's are offering 4MB i don't understand.

 

The wiring isn't so bad that i can't use it, The wiring in my house hasn't been replaced for 40-50 years.

 

BT have brought this up before but they won't go near it. As it will cost too much and they don't know ehere to begin.

 

But i am going to make this clear the Phone socket i am using know, Is a lot better then the master. I can't use the master. The home hub drops connection Bad speed. So i moved it based on practical reasons and common sense, So it would be worse plugging into the main socket.

JacobB
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Distinguished Sage
Distinguished Sage
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Message 14 of 21

Re: Why do other providers give me 4MB speed on my line.?

As Bt are your current ISP they have inside knowledge about your connection from your speedtester results whereas the other ISPs do not. As A_Rad said they use an estimate based on phone number similar to the Kitz site but don't know anything about internal noise problems.



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Sweeney47
Aspiring Expert
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Message 15 of 21

Re: Why do other providers give me 4MB speed on my line.?

I thought Kitz got their information from BT...

 

Every time my internet speed has dropped, the BT estimator has dropped with it and Kitz has dropped at the same time, it even says that the info is from BTw database Smiley Wink

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JacobB
Contributor
526 Views
Message 16 of 21

Re: Why do other providers give me 4MB speed on my line.?

OK. Hooked home hub up too main socket. Lets see what's going on.

 

 

Line stateConnected
Connection time0 days, 0:02:04
Downstream1,568 Kbps
Upstream448 Kbps

 

ADSL settings<script type="text/javascript">// createTable("normal", trClass, td3, td4); // </script>
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)14.8 dB / 22.0 dB
Line attenuation (Down/Up)50.0 dB / 31.5 dB
Output power (Down/Up)16.5 dBm / 11.9 dBm
<script type="text/javascript">// var showButton = new Button("show","","More Details", function(){GoAndRemember('bb_dsl.lp','dt=1');}); // </script>
  More Details  
JacobB
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Distinguished Sage
Distinguished Sage
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Message 17 of 21

Re: Why do other providers give me 4MB speed on my line.?

It's showing a slightly higher down sync but you still have the problem with the internal extensions and any noise caused by them because the extensions are still connected behind the faceplate. That's where the NTE5 helps - removing the bottom half disconnects all internal extensions so connected direct to incoming line



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a_rad
Aspiring Expert
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Message 18 of 21

Re: Why do other providers give me 4MB speed on my line.?

Looks like internal wiring pretty good after all, no great improvement. Looking at your other stats though, for 20 days uptime you'd very few errors of any sort and you would expect at least interleaving to be off or noise margin to decrease so something else must be up.

I suppose to completely rule out any issues on your side a different router is in order but certainly nothing looks out of place other than poor connection rate.

Half Man Half Biscuit - Joy Division Oven Gloves - Save 6
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JacobB
Contributor
497 Views
Message 19 of 21

Re: Why do other providers give me 4MB speed on my line.?

Router wise, Changed it to my previous Belkin router. Goodbye homehub.

JacobB
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JacobB
Contributor
494 Views
Message 20 of 21

Re: Why do other providers give me 4MB speed on my line.?

Anyway. Guys Thank you for your time. Smiley Happy

 

I guess i will just have to live with it know.....     Smiley Sad

JacobB
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