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markca
Beginner
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Message 1 of 2

Why does my BT hub crash every day?

I didn't have this problem with Sky fibre!
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1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Why does my BT hub crash every day?

if you have a HH5 can you go to hub manager then trobleshooting then helpdesk and post 1-12

 

 

 

can you run btspeedtester and when first test completes then run diagnostic test and post results  must be done with wired connection  btspeedtester

 

 Are you using the test socket with a new filter?

 

can you enter your phone number and post results  remember to delete number wholesale FTTC check

 

 

 

try quiet line test   dial 17070 option 2  should be quiet and best with corded phone



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