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RonnieGroves1989
Beginner

on ‎30-10-2020 3h55

1,053 Views
Message 1 of 2

Why does my smart hub 2 keep going from blue to orange within seconds? And disconnecting within secs

Why does my BT smart hub 2 keep going orange within seconds? Obviously an unstable connection. I have addressed BT several times about this situation and still not been corrected? 
Can you send an BT engineer out to my residence to correct this fault please and continue with this internet provider 

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎30-10-2020 6h51 - edited ‎30-10-2020 6h53

1,032 Views
Message 2 of 2

Re: Why does my smart hub 2 keep going from blue to orange within seconds? And disconnecting within

@RonnieGroves1989 

Welcome to this user forum. Your posting here does not go to BT.

Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.

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