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Aspiring Contributor
332 Views
Message 1 of 3

Why is BT offering me HH4 for HH3 when I already have HH5?

Just asking

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Why is BT offering me HH4 for HH3 when I already have HH5?

maybe they don't realise you have a HH5 - who knows



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Aspiring Contributor
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Message 3 of 3

Re: Why is BT offering me HH4 for HH3 when I already have HH5?

BT supplied me with the HH5 so their records should show that.  Maybe they have multiple customer databases that are not synchronised.

Joe

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