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MrBlueSky266
Beginner

on ‎17-06-2020 23h33

998 Views
Message 1 of 3

Why is Fiber 2 (and Halo) suddenly not available in my post code?

I left BT in April to join Virgin Media (stupid mistake, I am moving house in a few months and didn't think to check if VM would be available there. It isnt. So I'm leaving a rolling contract) before I left BT, I was on a Fiber 2, 67mb speed router (tho it rarely got that speed)  with Halo 1.  I come back to the website now to find all that is gone in my postcode and the fastest I can get is Fiber 1 (25mb)??? What has happened there?

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2 REPLIES 2
CJT80
Recognised Expert

on ‎18-06-2020 8h55

952 Views
Message 2 of 3

Re: Why is Fiber 2 (and Halo) suddenly not available in my post code?

@MrBlueSky266 

Have you checked https://www.broadbandchecker.btwholesale.com/#/ADSL using your postcode to see what speeds you maybe able to get?

 

Kind Regards
CJT80
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licquorice
Distinguished Sage
Distinguished Sage

on ‎18-06-2020 9h24

937 Views
Message 3 of 3

Re: Why is Fiber 2 (and Halo) suddenly not available in my post code?

Postcode doesn't give an accurate estimate as post codes can cover more than the area served by a cabinet. The address checker will give a reasonable estimate.

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