So for the past 4 days I've had really slow internet speeds. I normally have 250kbps download speed but for the past for days I've only been getting 30kbps? I've restarted my laptop. Done a virus scan... even tried fully resetting the modem, but still nothing. It's happening on the main computer in my house too so it's not just my laptop. However last month I did download LOADS infact maybe the most I've ever downloaded... Could they of capped me? When do they stop it?
In order to understand better and to try to help you more could you please include 2 items in your reply post:
1. The router information about your line details (DO NOT INCLUDE IP ADDRESSES)
2. Copy and Paste a speed test result from ... http://speedtester.bt.com/
Do you get slow speeds all the time or between certain periods i.e between 4PM & 12PM