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jinkoda
Aspiring Contributor
520 Views
Message 1 of 3

Why so long

So we had open reach in our road putting FTP the first week of December 2013 as we cant have it to the cab.

 

I spoke to the engineers and they said once installed will take 3- 4 weeks to configure at the exchange. He said we should be live mid Jan 2014. Its now coming to the end of february and still no joy  ?????? Now I know there can be complications and so on but i cant seem to get an answer from anyone in bt.I spoke to two people, they  said that fiber is not at your exchange

but when you go to the openreach postcode checker it's been there since we moved in here .. May 2013.. TR2 4EE any answers would be appreciated..Many Thanks ...By the way..the yellow and black cable is up the pole leading to the premises.

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2 REPLIES 2
legitimise_sailing
Distinguished Expert
503 Views
Message 2 of 3

Re: Why so long

Have you tried here? http://www.superfastcornwall.org/
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jinkoda
Aspiring Contributor
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Message 3 of 3

Re: Why so long

yes have tried that seems like SUPERFAST CORNWALL has had an attack of snail disease

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