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john46
Distinguished Sage
163 Views
Message 11 of 12

Re: Why would speed have dropped?

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Hi

I am sorry to see you are having problems


I suggest you contact the forum mods for a noise margin reset  this is a link to them http://bt.custhelp.com/app/contact_email/c/4951


They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress


They are a UK based BT specialist team who have a good record at getting problems solved


This is a customer to customer self help forum the only BT presence here are the forum moderators

SimonKB
Aspiring Contributor
153 Views
Message 12 of 12

Re: Why would speed have dropped?

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Thank you.
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