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Message 1 of 4

Wi-Fi Disk will not pair with BT Smart Hub

I have tried to setup the BT Wi-Fi disk with my BT Smart Hub - Type A.

I have tried normal connection, ethernet and WPS with resetting to factory defaults.

Does this disk work with BT Smart Hub Type A or does anyone have any other ideas.

Many Thanks

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3 REPLIES 3
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Message 2 of 4

Re: Wi-Fi Disk will not pair with BT Smart Hub

@RonHutcheson 

What colour disk is it?

If its a white one, then it has to be physically connected to the home hub all of the time, so you need more than one to get any advantage.

If its a black one, then that only works with the Smart Hub 2.

 

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Message 3 of 4

Re: Wi-Fi Disk will not pair with BT Smart Hub

Hi Keith

 

Its a black one. I thought that was the case. Many Thanks

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Message 4 of 4

Re: Wi-Fi Disk will not pair with BT Smart Hub


@RonHutcheson wrote:

Hi Keith

 

Its a black one. I thought that was the case. Many Thanks


It looks like you may have bought the wrong one.

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