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NB83
Beginner

on ‎30-12-2020 16h56

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Message 1 of 3

WiFi extender 1200 connected but saying no Internet

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Hi, I have the WiFi extender 1200 which has worked great for 2 months. Now all of a sudden it's saying there is no Internet although it is connected fine and I can connect to the router no problem so there is Internet. I've tried restarting both my router and the extender. I've tried resetting the extender too but it still has no Internet. It's the same with any device too so not just a problem with my phone. Can anyone help?

Thanks in advance. 

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2 REPLIES 2
Anonymous
Not applicable

on ‎30-12-2020 17h41

818 Views
Message 2 of 3

Re: WiFi extender 1200 connected but saying no Internet

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It seems to be a common problem with that model (search "WiFi extender 1200" in the search bar above).

Try

  1. Resetting the extender again
  2. And then reboot the hub again
  3. Repeat the setup process 
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imjolly
Distinguished Sage
Distinguished Sage

on ‎30-12-2020 17h59

813 Views
Message 3 of 3

Re: WiFi extender 1200 connected but saying no Internet

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You are connecting to the hub wireless network which is available whether you are connected to the internet or Not as you have discovered



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