Wifi Disconnections with new Smarthub 2

[DanFoster]

Hi,

I've just moved into a new property and using a Smart Hub 2. I'm getting wifi disconnections and it's taking an annoying long time to renegotiate.

Here is an example log snippet for the disconnection and reconnection:

09:27:36, 26 Jul.
5G Client associate from d8:f8:83:68:dd:0a (IP=192.168.1.192) RSSI=-58, Rate=866Mbps, host prak
09:27:36, 26 Jul.
Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT
09:27:36, 26 Jul.
LAN [ADD] ARP 192.168.1.192 with d8:f8:83:68:dd:0a from br0(wl0)
09:27:36, 26 Jul.
ARP [add] br0(wl0) 192.168.1.192 d8:f8:83:68:dd:0a
09:27:35, 26 Jul.
Receive a DHCP request
09:27:35, 26 Jul.
WHW INFO A station (SmartHub2)IF[5G](A4:CE:DA:5C:14:FF):STA(D8:F8:83:68:DD:0A)(Legacy Device) join WHW infrastructure
09:27:10, 26 Jul.
ARP [del] br0 192.168.1.192 d8:f8:83:68:dd:0a
09:26:38, 26 Jul.
DHCP device Disconnected: 192.168.1.192, d8:f8:83:68:dd:0a, prak
09:26:37, 26 Jul.
LAN [DEL] ARP 192.168.1.192 with d8:f8:83:68:dd:0a from br0
09:26:37, 26 Jul.
5G Client disassociate from d8:f8:83:68:dd:0a (IP=192.168.1.192) RSSI=0, Rate=0Mbps
09:26:35, 26 Jul.
WHW INFO A station STA(D8:F8:83:68:DD:0A) leave WHW infrastructure

I'm connected at 5Ghz and going through 1 stud wall, but otherwise fairly close to the Hub. Windows is telling me I'm at 85% stength:

>netsh wlan show interfaces

There is 1 interface on the system:

    Name                   : Wi-Fi
    Description            : Intel(R) Wi-Fi 6 AX201 160MHz
    GUID                   : f869c2d2-9794-49c4-afa7-a316b3f33df1
    Physical address       : d8:f8:83:68:dd:0a
    State                  : connected
    SSID                   : zem
    BSSID                  : a4:ce:da:5c:14:ff
    Network type           : Infrastructure
    Radio type             : 802.11ac
    Authentication         : WPA2-Personal
    Cipher                 : CCMP
    Connection mode        : Auto Connect
    Channel                : 36
    Receive rate (Mbps)    : 866.7
    Transmit rate (Mbps)   : 866.7
    Signal                 : 85%
    Profile                : zem

    Hosted network status  : Not available

Is the disconnection because it thinks to signal strength is too low? Or for some other reason?

[imjolly]

have you turned of smart setup  

Turn Off smart setup

I would also try a wifi analyser on mobile and see what networks are in use and channels used then select manually your channel for 2.4/5ghz   If you have SKYQ avoid channel 36

[DanFoster]

Thanks. I've turned off smart setup - let's see if that helps.

As for channel interference, I'm the first person to move into a new street, so no other WAPs around.

[supertedster]

Check that your PC's power profile allows your wifi adapter to remain powered constantly.
"Allow Windows to turn off this device to conserve power" is the thing you are looking to disable.