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TLorgat
Beginner
375 Views
Message 1 of 4

Wifi keeps dropping

For the past few days, my wifi keeps dropping. My laptop, phone etc. shows the wifi symbol but it doesn't work. It's really annoying having it drop every HOUR or so

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3 REPLIES 3
Devon_Dave
Distinguished Guru
332 Views
Message 2 of 4

Re: Wifi keeps dropping

Go into the home hub settings and turn off smart setup.

 

 

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yeti32
Beginner
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Message 3 of 4

Re: Wifi keeps dropping

where are you? i have same problem in DL14 (near Durham) and bt/openreach seam at as loss as to whats wrong

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gg30340
Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Wifi keeps dropping


@yeti32 wrote:

where are you? i have same problem in DL14 (near Durham) and bt/openreach seam at as loss as to whats wrong


If it is only a wireless problem your location in the country will have nothing to do with it. The wireless signal is transmitted by the Homehub after the broadband signal enters your home.

Try a factory reset of the Homehub by pressing a pin into the recess button on the rear for about 20 seconds. This can often sort out problems.

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