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Ngeorge10
Beginner
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Message 1 of 2

Wifi keeps dropping

Hi. I have bt hub 3.0.

Connected to approx 10 items (sky tv,iPad,iPhones etc). Wifi keeps dropping.

 

Is there anything I can do to prevent this ? Thx

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Wifi keeps dropping

Welcome to this user forum.

 

Try a factory reset of the home hub.

 

http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...

 

If that fails to fix the problem

Its more likely to be wireless interference, as this is a very common problem. You can try all of the 13 wireless channels to see if there is any improvement. You need to turn smart wireless off to do that. Smart wireless only has a choice of three channels.

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