Will the newest BT Smart Hub improve existing **bleep** broadband speed?

[marcuspos]

Have a Hub 4 currently and we still get a paltry 1.5-2GB broadband spped, will a Smart Hub imrove this at all?? Do you think BT will allow me to have one on a trial period to see if things improve at all and return it if not??

[Keith_Beddoe]

Its not likely to help, and it may make matters worse, as it has a wider broadband bandwidth to cope with VDSL, so you may get more sync losses due to interference.

I assume you mean 1-2 Mbs not GB

In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker


Please remember to edit out your phone number before you post the results.

 
Could you please post the results from the BT Wholesale speed checker, including the further diagnostics.
 
 
 

[marcuspos]

Yes, sorry 1.5-2MBPS

What else can I try - have unplugged the landline from the master socket as we have no use for the landline other than the obligatory line rental charge?

Do any wi-fi boosters help? Am at the end of my tether a bit and am seriously considering satellite broadband providers.

[Webby]

Can you post the results of the broadband availability checker that was linked above please

[Keith_Beddoe]

Plug the phone back in and then dial 17070 (free), and select option 2, see if there is any noise on the line, as that will affect broadband speed.

Use the link I provided to tell you what speed to expect at your house.

Wifi boosters will not help if your basic speed is slow. What speed do you get if you connect your computer using an Ethernet cable to the home hub?

[marcuspos]

BT BROADBAND AVAILABILITY CHECKER Telephone Number ********** on Exchange SAMPFORD PEVERELL is served by Cabinet 1 ADSL Products Downstream Line Rate(Mbps) Upstream Line Rate(Mbps) Downstream Range(Mbps) Availability Date   Left in Jumper Other Offerings       Availability Date     WBC ADSL 2+ Up to 1 -- 1 to 3.5 Available -- -- ADSL Max Up to 1 -- 0.75 to 2.5 Available -- -- WBC Fixed Rate 2 -- -- Available -- -- Fixed Rate 2 -- -- Available -- -- VDSL Multicast -- -- -- Available -- -- ADSL Multicast -- -- -- Available -- --

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage. This line is on a Market A Exchange. Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises. The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Oct-2013; the Formal Retirement date for IPstream is from 30-Jun-2014. If the End User wishes to migrate from their current Broadband supplier they will need to contact the Broadband supplier they want to take service from to arrange for the service to be migrated. Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number, NAD, UPRN or Access Line ID (ALID) check. Note: Thank you for your interest.

[Keith_Beddoe · Accepted solution]

It looks like its the best you are going to get, unless Openreach choose to install fibre cabinets near to you.

You could alway enquire.

http://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx

[marcuspos]

OK, thanks for your help, we live so remotely that this is unlikely!!

[marcuspos]

So pretty much any new gear will not alter the feeble spped I have?

wifi-boosters, any other gadgets?

[Webby]

Unlikely. The issue is simply down to the distance you are from the exchange.