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Contributor
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Message 1 of 4

Windows XP + SP3 and Internet Explorer 8 - problem with access to BT Mail

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While my PC is being upgraded, I am currently using my old laptop, which gets fairly infrequent use, as backup. I've just given it a 'spring-clean' and it is working pretty well, if a little sluggishly at times, but I am finding problems accessing my BT Mail. When I attempt to log into my mail i get the error message that my IE 8 setup is incompatible with the current BT Mail service and suggests I install a more recent version of Internet Explorer. My Win XP setup will not accept IE 9 or any later version of Internet Explorer. As neither Win XP nor IE 8 is supported by Microsoft any longer I am now forced to look for support on potentially insecure web sites for answers to these issues unless BT is able to offer a solution. Please could the Mods offer advice?

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Windows XP + SP3 and Internet Explorer 8 - problem with access to BT Mail

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Use the Firefox browser, it works just fine.

https://www.mozilla.org/en-US/firefox/new/

Contributor
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Message 3 of 4

Re: Windows XP + SP3 and Internet Explorer 8 - problem with access to BT Mail

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Thanks for the quick reply, Keith!
Will look at your suggestions later and let you know how I get on.
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Contributor
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Message 4 of 4

Re: Windows XP + SP3 and Internet Explorer 8 - problem with access to BT Mail

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Sorted!  Firefox installed and internet connection and email working perfectly!

 

Advice much appreciated, Keith!  Another satisfied customer!

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