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Contributor
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Message 1 of 36

Wireless Connection

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I have BT Home Hub3 connected wirelessly to iMac desktop Computer.  Though my broadband connection is OK part from having to contend with local slow speed 1.0mb max, the wireless connection frequently goes off. I can reconnect fairly quickly. I recently approached BT via their chat line and they helped me change wireless chanell to No.11.

Not much better and I now notice that my iMac connects to the Home hub at 801.11g whereas connection to both BTFon and BT Openzone uis at 802.11n.

Can this be a problem and please how may I resolve?

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 36

Re: Wireless Connection

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See my guide here Wireless Help

Contributor
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Message 3 of 36

Re: Wireless Connection

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Thanks for that Keith. I followed your link, very helpful. I would need simpler connection instructions beig a non tech.

BT Hyb Manager is not available for Mac computers 

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Recognised Expert
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Message 4 of 36

Re: Wireless Connection

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Long time Mac user here.

 

The HH3 is not know for its quality or reliabilty. If you get a good one, they're OK. If not . . .they are a PITA. Macs are usually relatively trouble-free with wireless, so:

 

1   On your iMac, check to see if Airport can see any other wireless channels around you. If there are others visible, they could be interfering with your wifi and the BT support people guided you to a channel change because of that possibility. Try changing to Channel 13 and see if that helps.

 

2   If matters do not improve, delete all wireless setups in the Network control panel and set things up from scratch.

 

You do not need the Hub Manager, in fact you are better off not using anything from the BT CD on a Mac (and on PCs too, but It makes a good mat for your coffee cup though!). Just log-in to the HH3 by entering 192.168.1.254 in your browser.

 

If you need any help, PM me.

Distinguished Sage
Distinguished Sage
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Message 5 of 36

Re: Wireless Connection

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You don`t need hub manager, just type http://192.168.1.254

into your web browser.

 

Contributor
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Message 6 of 36

Re: Wireless Connection

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Thanks for thaty reply. I have managed to delete BT Fon and Openzone, my Mac is now connected to HH3 at 802.11n. I'll give it a while before I look at changing to channel 13-keep that up my sleeve.

Thanks again.

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Distinguished Sage
Distinguished Sage
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Message 7 of 36

Re: Wireless Connection

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@robboz wrote:

Thanks for thaty reply. I have managed to delete BT Fon and Openzone, my Mac is now connected to HH3 at 802.11n. I'll give it a while before I look at changing to channel 13-keep that up my sleeve.

Thanks again.


If you only have wireless "n" devices, then if it is possible on the home hub 3, lock it to wireless "n" only, or do not use wireless at all. See Network connections
This gives you a much better alternative.

Contributor
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Message 8 of 36

Re: Wireless Connection

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So far so good no downs since I made connections 802.11n at both ends.

However the power line idea for which I followed your link--are you saying place 1 powerline in wall power socket near HH3 and the second in a power socket near computer?

Use ethernet from the second power line to computer? Only mains wiring between power line sockets?  That's what the picture looks like-can it be that simple. Presently I cannot use ethernet as connecting the cable direct from HH3 to computer means going under carpets etc.  One answer would be to get a BT engineer to move Master Socket to Computer room. £££

 

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Distinguished Sage
Distinguished Sage
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Message 9 of 36

Re: Wireless Connection

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@robboz wrote:

So far so good no downs since I made connections 802.11n at both ends.

However the power line idea for which I followed your link--are you saying place 1 powerline in wall power socket near HH3 and the second in a power socket near computer?

Use ethernet from the second power line to computer? Only mains wiring between power line sockets?  That's what the picture looks like-can it be that simple.

 


Yes its that easy Smiley Happy

Distinguished Sage
Distinguished Sage
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Message 10 of 36

Re: Wireless Connection

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it is that simple Smiley Wink



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