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Distinguished Sage
Distinguished Sage
22,598 Views
Message 30 of 276

Re: PC will not connect to BTHub3 by wireless.

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Its a network device, and that is why it appears on your network map. If it did not, you would not be able to connect to the home hub manager.
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chris6273
Recognised Expert
104,541 Views
Message 32 of 276

Re: Wireless internet keeps dropping

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Hi Afterthought, Welcome to the Forums 🙂

 

Have you tried changing your Wireless channel?

 

To do so, go to 192.168.1.254 -> Settings -> Advanced Settings -> Wireless -> Change the channel to a different one and hit Apply.

 

I hope this helps

 

___________________________________

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Distinguished Sage
104,533 Views
Message 33 of 276

Re: Wireless internet keeps dropping

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Also try changing to wireless b/g rather then b/g/n.
badgeb
Aspiring Contributor
20,458 Views
Message 34 of 276

HH3 with WPA2 will not connect with wireless. Frequent drop outs to wired LAN.

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Hi

 

I have a BT home hub 3 model B, when I set the encryption to WPA2 it will not connect wirelessly to IPAD2 , windows 7 laptop or to my Iphone4.

It will connect to these when set to WEP. Obviously WEP is insecure and I need to go to WPA2.

 

I am pretty convinced the client devices are not at fault. I have tried fixing the wireless channel to 11 , I have tried resetting the SSID and the key.

I have reset the system.

The software rev number is V100R001C01B028SP01

 

The default wpa2 key when I to complete reset appears to a a hex string.

 

The above devices will connect wirelessly to my upstairs netgear wireless access point via WPA2.

 

Also I get  Frequent drop outs to wired LAN - this impacts internet radio on Sonos and Pure systems

 

The HH3 is only recently installed and has old software - how do it get it updated please.

 

Any suggestions or help welcome.

 

BB

 

 

 

 

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Distinguished Sage
Distinguished Sage
20,438 Views
Message 35 of 276

Re: HH3 with WPA2 will not connect with wireless. Frequent drop outs to wired LAN.

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Just set it to WPA only and not WPA/WPA2. WPA is quite secure enough.

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badgeb
Aspiring Contributor
20,430 Views
Message 36 of 276

Re: HH3 with WPA2 will not connect with wireless. Frequent drop outs to wired LAN.

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Thank you for fast suggestion re WPA.
I tried it.
It did not work - both win7 and IOS devices say " unable to connect".
Any idea about firmware upgrade for hh?
Bb
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Distinguished Sage
Distinguished Sage
20,425 Views
Message 37 of 276

Re: HH3 with WPA2 will not connect with wireless. Frequent drop outs to wired LAN.

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You will have to delete any existing wireless setting that may have been remembered, then re-create them again, as the encryption method has changed, and the devices do not know it, and tries to connect using old credentials.

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Distinguished Sage
20,423 Views
Message 38 of 276

Re: HH3 with WPA2 will not connect with wireless. Frequent drop outs to wired LAN.

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firmware is upgraded automatically by bt servers as and when available
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Distinguished Sage
20,423 Views
Message 39 of 276

Re: HH3 with WPA2 will not connect with wireless. Frequent drop outs to wired LAN.

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recheck your wireless security code is correct on the devices
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badgeb
Aspiring Contributor
20,417 Views
Message 40 of 276

Re: HH3 with WPA2 will not connect with wireless. Frequent drop outs to wired LAN.

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OK guys

 

I forced everything to use new credentials by creating a new SSID and key in HH3, iphone and PC

did a restart.

 

It still does not work with WPA. not on pc, not on iphone.

 

I tried calling BT Broadband help, ended up talking to a lady in India - unfortunately rather cluelesss .

Did not know what encryption was!

 

BB

 

 

 

 

 

 

 

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