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Distinguished Sage
Distinguished Sage
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Message 21 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

I know what you said about wanting to use 'n' but have you tried to change to b/g to see if that does cure the problem.  That way you would know that it's not the wireless that is the problem but the b/g/n



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Distinguished Guru
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Message 22 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

 


@imjolly wrote:

I don't know if there is a new router for infinity.


According to this post by Titanic - http://community.bt.com/t5/BB-in-Home/BT-Home-Hub-3/m-p/99661#M52508 - the hub 3 works on adsl AND InfinitySmiley Surprised

 

 

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Distinguished Sage
Distinguished Sage
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Message 23 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

just a wait and see thenSmiley Wink



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Distinguished Guru
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Message 24 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

@ Imjolly, aye we should know soon...

 

@MandiMoon, there is another infinity user currently having problems (may be worth a read) - http://community.bt.com/t5/BB-in-Home/New-Infinity-install-great-so-far-except-for-dodgy-HH-wifi/m-p...

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MandiMoon
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Message 25 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

 


@imjolly wrote:

I know what you said about wanting to use 'n' but have you tried to change to b/g to see if that does cure the problem.  That way you would know that it's not the wireless that is the problem but the b/g/n


 

I dont even have any G adapters now ! Grrrrr

But if the b/g/n is at fault its still teh wireless ! It should work with N ! You need N for the speed on infinity else.... whats the point ?

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Distinguished Sage
Distinguished Sage
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Message 26 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

the 'n' adapters will be backward compatible so will work with 'g'  if that works it may then be the 'draft N' that is the problem



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MandiMoon
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Message 27 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

 


@DS wrote:

@ Imjolly, aye we should know soon...

 

@MandiMoon, there is another infinity user currently having problems (may be worth a read) - http://community.bt.com/t5/BB-in-Home/New-Infinity-install-great-so-far-except-for-dodgy-HH-wifi/m-p...


Thanks.... I added to that one yesterday ! Another one the same and totally un-solved 😞

 

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MandiMoon
Contributor
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Message 28 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

 


@imjolly wrote:

the 'n' adapters will be backward compatible so will work with 'g'  if that works it may then be the 'draft N' that is the problem


Oh I see... .so just change the setting on wireless to B/g and leave the N ? Worth a try next time it drops out..........watch this space

 

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Distinguished Sage
Distinguished Sage
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Message 29 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

yes just change router to b/g and leave the adapters - they will sort themselves



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planetf1
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Message 30 of 59

Re: Wireless keeps dropping out even with a brand new home hub !!

Yep the other thread was me! -- There are a lot of apparent wifi issues. Obviously a lot of customers, and can be a variety of factors, but my gut feel is that the current sw/hw level is fundamentally flawed..

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