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norwichred
Beginner
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Message 1 of 2

Won't let me change DD date without paying for services I don't have.

I checked before signing up with BT Sport and was told I could set my DD date. This was important as I don't get paid until 23rd and needed money to go out after this date. I signed up for BT Sport in HD through sky digital.

I was given no option to set my DD date and they have set it for 18th. I have no option to change it online.

So I rang them up. After THREE HOURS I finally got through only to be told the only way to change DD date was to go on to monthly payment plan. I agreed to this, only to then be told I had to pay for phone and broadband as well to take advantage of this plan. Even though I don't have either. They're with sky.

So I tried to go through to cancellations but after an hours wait I gave up 😞

What can I do?
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1 REPLY 1
norwichred
Beginner
157 Views
Message 2 of 2

Re: Won't let me change DD date without paying for services I don't have.

Can no-one help me? Do I REALLY have to pay for phone and broadband without getting it, just to change my DD date? 😞
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