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jarsc
Aspiring Contributor
1,066 Views
Message 1 of 36

World of Warcraft latency?

Hey 🙂

 Posted this onto the the Blizzard Tech support forums earlier today, still waiting for a response!

 

Hello.
I have had a strange problem for quite a while now which has been really frustrating. having researched as much as I can (exhausted my knowledge, which is limited) I'm at a loss as to the solution!
In game my latency readings, most of the time, are between 25-35 for home and world, yet when I enter raids I'm getting severe input lag and slowdown. I have cleaned the cache, interface & WTF folders, yet this persists. Also upon lowering the game settings from high (reccomended) to good, fair & even low has no impact!
I have also noticed a certain addon (Quartz) that gives a tolerance according to my connection, so casts can be smooth, is showing a tolerance of 200+ sometimes 300-400ms. Yet according to the game I'm sitting pretty with 25ms.

Any help would be really appreciated, thank you in advance.

 

I have followed most, if not all, of the fault finding processes to try and eleviate myself of this annoying persistent problem. This post here, is more of a pre-emptive strike, as the typical theme is "contact your ISP!

 I have run trace routes to the Blizzard servers and also a pathping, So I have this information, if required. 

Any help would be welcomed with open arms.

 Jarsc 🙂

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35 REPLIES 35
ray_dorset
Distinguished Guru
1,064 Views
Message 2 of 36

Re: World of Warcraft latency?

Which modem are you using?
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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jarsc
Aspiring Contributor
1,052 Views
Message 3 of 36

Re: World of Warcraft latency?

Home Hub-5 Type A

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ray_dorset
Distinguished Guru
1,049 Views
Message 4 of 36

Re: World of Warcraft latency?

Can you post your helpdesk data from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254 or http://bthomehub.home or http://bthub.home

Please miss out any data you don't want to post

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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jarsc
Aspiring Contributor
1,042 Views
Message 5 of 36

Re: World of Warcraft latency?

Pardon my ignorance, what data would be considered private?

 

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gg30340
Distinguished Sage
Distinguished Sage
1,035 Views
Message 6 of 36

Re: World of Warcraft latency?

The data from lines 1 to 12 is sufficient. There is nothing there which would be considered a security issue or private that can not be posted on a public forum.

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jarsc
Aspiring Contributor
1,031 Views
Message 7 of 36

Re: World of Warcraft latency?

1. Product name: BT Home Hub 2. Serial number: +068343+NQ43240944 3. Firmware version: Software version 4.7.5.1.83.8.204 (Type A) Last updated 21/01/15 4. Board version: BT Hub 5A 5. DSL uptime: 0 days, 06:11:07 6. Data rate: 916 / 15642 7. Maximum data rate: 1121 / 15726 8. Noise margin: 6.3 / 6.1 9. Line attenuation: 13.9 / 33.7 10. Signal attenuation: 13.9 / 31.9 11. Data sent/received: 28.4 MB / 230.8 MB 12. Broadband username: bthomehub@btbroadband.com

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ray_dorset
Distinguished Guru
1,023 Views
Message 8 of 36

Re: World of Warcraft latency?

Oh, that's quite a long line. Which exchange are you connected to?
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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jarsc
Aspiring Contributor
1,019 Views
Message 9 of 36

Re: World of Warcraft latency?

I live in a rural area and suppose I'm quite fortunate to have infinity, yet prior to Christmas I was on 2mb broadband and played WoW  flawlessly up unti about September, I believe this is when the problem started.

In hindsight I should have corrected it then, but I chose to take a break from gaming instead. 

 

We'll get there 😉   I'm connected to Hurley, in North warwickshire.

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ray_dorset
Distinguished Guru
1,012 Views
Message 10 of 36

Re: World of Warcraft latency?

You may be impacted by the chipset in your HH5A being unable to cope with the G.INP on your Huawei cabinet. If you had a device with a Broadcom chipset you would probably be getting the benefit of low latency but unfortunately your HH5A will default to Interleaved.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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