cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
lukudav
Aspiring Contributor
412 Views
Message 1 of 2

Worse and worse

https://community.bt.com/t5/BT-Infinity-Speed-Connection/I-watched-it-get-worse-before-my-very-eyes/... applies.

 

Continuing the saga ....

Date    Time                  Data rate         Max data rate     Noise margin  Atten      
05/06/2017    16:45    13.01    61.01    13013    61010    6.2    6.1    20.9   
...

15/07/2017    20:12    11.49    43.87    11491    61221    6.2    7.1    21.1

...

26/07/2017    10:55    11.71    40.00    11711    61671    6.2    9.3    21.0

 

Despite two Openreach visiits it continues to get worse.

 

It managed to stay the same for 10 days until early this morning, when the HH6A rebooted itself and dropped to the last row above.

 

One despairs.

0 Ratings
1 REPLY 1
NeilO
Moderator
Moderator
355 Views
Message 2 of 2

Re: Worse and worse

@lukudav I'm sorry to see you're connection speed is in decline and has continued to drop after the engineer visits. If you need any help with this please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

0 Ratings