Wrong sender name

[mikec223]

All my BT Mail messages are going out under the sender name "DHL ONLINE".

Further, I can't reply to any replies I get - I just get an error message saying "Send mail error, invalid address".

All suggestions gratefully received! 

[licquorice]

A bit more information required.

Are you using webmail or a mail client, if a client which one?

Are you on the BTMail system or BTyahoo mail? If you are not sure you can check here

[mikec223]

Thank you for taking the trouble to answer, Licquorice.

I eventually discovered how to change it back to me in the settings menu. Now all I need is to know how someone got in to my BT Mail system to change it in the first place!

[licquorice]

That I can't help with, but I hope you have changed your password.