Xbox device on wifi not seen on BT hub manager. want to set BT access control to stop wifi

[doonut]

Xbox device on wifi not seen on BT hub manager even though it is in use and working.  I need to set BT access control to stop wifi at a set time.  

[Gary_C]

Whuch hub version ?

Have you clicked on refresh, to update the list ?

[doonut]

Yes

[doonut]

When it was connected to a BT Broadband extender plug the Xbox could be seen. Now it’s using WiFi it’s not available.

[Keith_Beddoe · Accepted solution]

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@doonut wrote:
When it was connected to a BT Broadband extender plug the Xbox could be seen. Now it’s using WiFi it’s not available.

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I suspect that the home hub has not updated its configuration to reflect the new method of connection. This is quite a common issue with the home hubs.

Try a factory reset of the home hub.

http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...

Then turn Smart Setup off.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

[doonut]

Thanks, that worked perfectly