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swamppig
Beginner
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Message 1 of 43

Xbox one moderate NAT on Homehub 5

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Hi, got a shiney new Homehub 5 yesterday, but when I connected my Xbox One it says the NAT is moderate.

 Ive looked online, but theres nothing that relates to my issue. I tried some advice that related to the Homehub 3, set the 'always use this IP address' to yes and it didnt help.

 

Anybody got any pointers, as Im bad enough at COD without being limited lol.

 

Homehub 5

 

Xbox one with a wired connection

 

 

Cheers, Craig

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Malacath
Expert
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Message 2 of 43

Re: Xbox one moderate NAT on Homehub 5

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I've just had a home hub 5 today and currently have an open NAT in both the xbox one dashboard and call of duty Ghosts.

 

To do this I only had to do a few things.

 

First of all open internet explorer in the xbox one and make sure you have already gone through smart settup and turned off parental controls.

 

Afterwards put the xbox in energy saving mode and switch it off.

 

Next open a web browser on your PC.

 

First go into the hub settings by typing bthomehub.home in the address bar. If that doesn't work then try typing 192.168.1.254.

 

Click advanced settings. Type in password if asked then click go to advanced settings.

 

Click 'Home Network'

 

Then find the xbox one in the network diagram. By default it should be listed as Xbox-SystemOS

 

Where it says always use this IP address click 'Yes' then click Apply.

 

Next Click the Firewall tab then click port forwarding.

 

Click 'Manage games and applications'

 

Click 'Add new game or application'

 

Where it says game or application name just type COD XB1

Where it says Copy an existing game or application click 'No'

 

Where it says protocol leave as 'Any'

 

In the port range setting type 3075 - 3075

 

leave translate to blank then click add

 

Click apply then OK.

 

Go back to main port forwarding screen then where it says Game or application click the arrow in the drop down box and select COD XB1. In the device box select XBox- SystemOS.

 

Then click add then click Apply.

 

Switch xbox back on and try testing multiplayer connection again after testing press and hold both triggers and bumper buttons at the same time. this should open the nat on dashboard.

 

Also try cod and you should now have an open NAT.

swamppig
Beginner
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Message 3 of 43

Re: Xbox one moderate NAT on Homehub 5

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Thankyou very much for you very detailed reply, tried that and it worked first time 🙂

 

Once again, many thanks.

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stua11
Beginner
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Message 4 of 43

Re: Xbox one moderate NAT on Homehub 5

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 This is a great way of getting around the nat situation if you only have 1 Xbox. If you have 2 Xboxes this will not work.

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Malacath
Expert
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Message 5 of 43

Re: Xbox one moderate NAT on Homehub 5

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@stua11 wrote:

 This is a great way of getting around the nat situation if you only have 1 Xbox. If you have 2 Xboxes this will not work.


Yeah it's so annoying. How hard can it be for BT to invent a router where the UPnP actually works properly?

 

It's annoying having to use port forwarding.

 

But today the NAT on the xbox one dashboard has turned moderate while COD was still open.

 

So now i've had to to a factory reset and port forward port 3074 as well. Problem is I also have an xbox 360 which also requires port 3074.

 

So far the port forwarding has worked and the NAT is open on xbox 1 dashboard and cod ghosts.

 

I've also tried my xbox 360 and the UPnP on that has done it's job and that still has an open NAT.

 

So now i've got to wait and see if all the NATs are still open tomorrow.

 

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gerry1174
Beginner
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Message 6 of 43

Re: Xbox one moderate NAT on Homehub 5

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Does this solution work with home hub 3.  I got an xbox one the day after it came out, set it up and everything was fine.  A couple of weeks later, although i can load up the games, it won't allow me to save, go on line (although i am connected to the internet as I can watch Lovefilm) or use internet explorer through the xbox.

 

i am not technically minded and my NAT setting has gone to moderate.  i have spent three days trying all the solutions I can find.  I am just about reade to throw my router out of the window. With home hub three, I have not got the option to add new games or applications.  I have e mailed BT but they have yet to reply (and it's been a couple of weeks!!).

 

Is there a solution to this?

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Malacath
Expert
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Message 7 of 43

Re: Xbox one moderate NAT on Homehub 5

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@gerry1174 wrote:

Does this solution work with home hub 3.  I got an xbox one the day after it came out, set it up and everything was fine.  A couple of weeks later, although i can load up the games, it won't allow me to save, go on line (although i am connected to the internet as I can watch Lovefilm) or use internet explorer through the xbox.

 

i am not technically minded and my NAT setting has gone to moderate.  i have spent three days trying all the solutions I can find.  I am just about reade to throw my router out of the window. With home hub three, I have not got the option to add new games or applications.  I have e mailed BT but they have yet to reply (and it's been a couple of weeks!!).

 

Is there a solution to this?


Which version of the hh3 do you have?
type A or type B?
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nozzzaa
Beginner
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Message 8 of 43

Re: Xbox one moderate NAT on Homehub 5

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Sorry to but in too but i also have home hub3 with the same issue mine is type A please can you help
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MrBelter
Expert
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Message 9 of 43

Re: Xbox one moderate NAT on Homehub 5

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@Malacath wrote:

@stua11 wrote:

 This is a great way of getting around the nat situation if you only have 1 Xbox. If you have 2 Xboxes this will not work.


Yeah it's so annoying. How hard can it be for BT to invent a router where the UPnP actually works properly?

 

 


 

Hmmm have you tried driving a car with 2 people in the drivers seat? It wont work with 2 Xboxes or PS4s or PS3s or Xbox or 2 of anything because only one device can have the open ports at a time, its noting to do with BT and how they design a router.

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Malacath
Expert
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Message 10 of 43

Re: Xbox one moderate NAT on Homehub 5

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Actually it is bad design.

UPnP should allow 2 or more Xboxes to have open NATs at the same time.

What should happen is if port is already being used it opens a different port instead. So you will have one Xbox using port 3074 and the other using another port number.

But because the hh5's UPNP is not very good this is not happening.
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