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Fleetie
Beginner
434 Views
Message 1 of 2

YVM302 Constantly blocking middle of screen even when signal ok

Hi.


I have a BT YouView box. The model appears to be DTR-T21.

As subject. I'm really fed up with YVM302 constantly popping up and blocking the picture, even when the signal seems to be ok and the picture is not breaking up.

I'm constantly having to dismiss it.

 

Can it be disabled, which is my preference? If the signal's bad, I CAN SEE THAT IT IS, and I certainly don't need this irritating message telling me so, AND compounding the problem, making me see even less!

It's really bad ergonomics and is ruining my TV-watching experience.

 

Re-starting the box makes no difference.

 

Yes, it is connected to the internet, so I assume its firmware is up-to-date, as it's left in "Standby" every night.

PLEASE sort this out?

 

Thanks!

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1 REPLY 1
DavidM
Moderator
Moderator
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Message 2 of 2

Re: YVM302 Constantly blocking middle of screen even when signal ok

Hi @Fleetie and welcome.

 

I'm sorry you're having problems with the 302 error message. That would be indicative of a signal quality issue. 'YVM' error codes on YouView should point you in the right direction so can you take a look and let me know how you get on?

 

Cheers

 

David

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