Black Friday deal was delayed several times, finally switched on phone and broadband but had to chase router which I was told was at depot but then the next day told that actually it had never been ordered. Finally arrived but spent another hour on phone trying to get my free bt sport. Passed from a to b to c and still no result. I now have a fault logged on my bt showing no phone or broadband service and my bill is showing from 19 November when I was connected on19 December. This once great company is no longer anything like it was.
