You Box crashed.

[jpadeutsch]

Yesterday suddenly my YouView box stopped responding to the remote control. The TV still responded to the buttons which affect it directly (TV power, sound volume and TV/AV). I had to cut power to the YouView for a while, and it now works normally.

Is this a known problem with the YouView box? Is it to do with the loathsome new software?

[TimCurtis]

It could easily be due to the new software as there have been reports of problems similar to yours that required a reboot to get back to normal operation , well as normal as possible with the new software.

[Brian_d]

Just had the same thing as the OP. Unresponsive box-no pic or sound- unplugged for a few mins now it's ok.

Thing is, it seems exactly the same as before and my recordings page is still normal aka not updated!

Very odd. 

[TimCurtis]

I've found with my boxes that doing a power off is sometimes(quite infrequently) necessary to restore normal service regardless of any updates taking place.

I've found that with Sky+ & Panasonic recorders I've used in the past as well.