You View box

[Angiegreen8862]

Have problem with box No BBC channels U.K. TV Play doesn't play programme and if I watch programmes on the ITV hub after the adverts come on I have to go back to home screen and resume play. Please help am tearing my hair out been on phone and internet chat with BT but can't resolve this issue

[Martin--W · Accepted solution]

Hello @Angiegreen8862

I'm sorry you're having problems with your TV service - if you would like to Private Message me your home phone number or account number I'll bein touch to see how I can help you.

Kind regards, 

Martin.

[Martin--W]

Hello @Angiegreen8862

I'm pleased we were able to resolve the issues you were having. Any more problems, please get in touch.

Martin.