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quilkin
Contributor
350 Views
Message 1 of 5

You've used more than 28GB or your 40GB allowance in July

What is the point of sending me this message on 1st August? In previous months as well, I have received a similar message several days late - and have gone over my allowance as result. Can anyone explain?
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4 REPLIES 4
john46
Distinguished Sage
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Message 2 of 5

Re: You've used more than 28GB or your 40GB allowance in July

the usage monitor works 1 day in arrears
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quilkin
Contributor
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Message 3 of 5

Re: You've used more than 28GB or your 40GB allowance in July

Seems more complex than that.

Yesterday afternon (4th Aug) I looked at what I had used on 'myBT'. 2.56 GB download, 3.74GB upload. The page also said "Last usage update:03.08.2015 at 23:59".

This morning I looked again and it is now over 6GB download and 5 GB upload. The page still says "Last usage update:03.08.2015 at 23:59" !!!

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john46
Distinguished Sage
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Message 4 of 5

Re: You've used more than 28GB or your 40GB allowance in July

has your PC taken the windows 10 download as that is around a 3 GB file
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quilkin
Contributor
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Message 5 of 5

Re: You've used more than 28GB or your 40GB allowance in July

No, it hasn't, not this month anyway. I wasn't pointing out (in this thread at least) about the amount of data, but that the report of the amount of data is changing when the timestamp is still the same, which makes a nonsense of the timestamp.

My concern about the amount of data itself is covered  here and I'm still waiting for an answer 

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